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All our sale accessories are final sales. They cannot be exchanged or returned.
Some products may be out of stock. We are doing our best to meet the demand. Our jewelry being made in an artisanal way, a delay is to be envisaged to put back stock in store.
Le paiement de par PayPal vous permet d’effectuer vos achats en toute sécurité. Ce service est entièrement gratuit pour les clients.
All products are shipped via Canada Post. Delivery rates are indicated when ordering.
We do our best to send your package to you as quickly as possible. Certain periods may impact delivery times such as the end of the year holidays.
Please note that due to the current situation due to the global pandemic, some delays may occur, beyond our control.
Please enter a correct address. If you made a mistake, contact us as soon as possible.
In the event that your order returns to us following an incorrect address, we will resend it to you and delivery costs may be charged. The order cannot be canceled.
We are not responsible for any delay, loss or theft once the package is transmitted to Canada Post.
You can return your purchase up to 10 days after receiving your order. Jewelry must be returned in their original box. Return costs are the responsibility of the customer. We are not responsible for packages lost on return. We recommend delivery with tracking number.
Please contact us before making the return. No return will be accepted without first having contacted.
If you receive a damaged product upon receipt of your purchase, please let us know. contact so that we find a solution. You will receive a gift card or credit.
We provide a 30 day warranty upon receipt of the product. This warranty does not cover damage caused by use, neglect or accidents.